Home classroom disrupted by big computer problems from day one

It started badly for the first day of class at home. Most of the tools used by teachers and students are out of order. According to our information, the CNED virtual classroom, the ENT (Digital Work Space), Pronote messaging, the monlycee.net site have been inaccessible or difficult to access since this morning.

OVH and computer attacks

We imagine that the influx of parents, teachers and students online must have overwhelmed the servers of these different sites. But the Minister of National Education Jean-Michel Blanquer has other explanations.

Regarding the CNED, he mentioned to France Info “Computer attacks apparently from abroad to prevent the servers from functioning”. He adds : “Technical work is being done to restore this”.

Explanations that did not convince the teaching staff.

Jean-Michel Blanquer also affirms that the fire of the servers of OVH would be partly responsible for the problems of accessibility of the ENT.

“They depend on an operator [OVHCloud] which had a fire in Strasbourg some time ago which could not cope with the influx of connections this morning ”, he justified.

The unions are inclined towards an undersizing of servers.

“This morning, we identified connection problems in Ile-de-France, in the Grand-Est, in Normandy, to Orléans-Tours and on the Cned virtual site (..) It seems that these are both digital work environments (ENT) linked to communities and the Ministry of Education which have crashed ”, said Sophie Vénétitay, from Snes-FSU, the first secondary school union.

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